Shipping & Return Policy

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📦 Shipping

​This product is offered exclusively online and ships free within the U.S. via USPS Priority Mail, including U.S. territories, APO/FPO addresses, and PO Boxes.

We also ship internationally to countries listed at checkout via USPS First Class International Mail or FedEx International Connect Plus.
International shipping is $24.00 USD. If applicable, customs duties or taxes in the destination country are the customer’s responsibility.

Orders are shipped the next business day after payment is received, in discreet packaging with a tracking number provided.

We are not liable for any harm or damages related to the purchase or use of goods, services, or content.

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🔁 Returns & Refunds

Due to the intimate nature of our products, all items must be in their unopened original packaging to be eligible for return.
Please consider this before purchasing.

If you're not fully satisfied and your item meets our return guidelines, you may request a full refund within 30 days of delivery.

Return Authorization is required before sending any product back.
To begin a return, please contact us at ezjelq.info@gmail.com with your name, address, and order number to request authorization.

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🛠 Warranty Exchanges

Each product is tested by our quality control team prior to shipping.
Our products are proudly made in the USA and shipped with tracking.

If your item is defective or damaged upon receipt, please email ezjelq.info@gmail.com within 14 days, including your name and order number, to arrange an exchange.

The buyer is responsible for return shipping of the presumed defective item.
If the product is confirmed defective, return shipping costs will be refunded, and a replacement will be sent at no charge.

Note: This warranty does not cover damage due to misuse or mishandling.

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❓ Questions?

Feel free to email us anytime at ezjelq.info@gmail.com for questions before or after your purchase.